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A. Where city public works department personnel are unable to empty a solid waste container due to said container being inaccessible or overloaded, the customer responsible for such container shall be charged a return fee if the public works department is required to make a return trip to empty said container or containers.

B. Any customer assessed such return fee charge may appeal the assessment of said charge to the public works department who shall have authority to waive said charge if he or she finds that the blockage of said container was not the fault of the customer, the customer has not had any prior instances where the container has been blocked, and/or the customer has taken appropriate steps to correct the situation in the future. (Ord. 2953 § 1, 2015)